Privacy Policy
This Privacy Policy (“Policy”) explains how EZTrainz / JLC (“we,” “our,” or “us”) collects, uses, shares, and protects personal information when you use our website and services.
Information We Collect:
We may collect the following types of information:
1. User-provided information:
When you create an account or register for a course, we collect details such as your name, email address, password, and other information you choose to share.
2. Usage information:
We track how you interact with our platform—for example, the pages you visit, features you use, and time spent on the website.
3. Device information:
We may collect technical details such as your IP address, browser type, and operating system.
4. Third-party information:
If you connect your account through a third-party service (e.g., Google, social media), we may receive additional information as permitted by those services.
How We Use Information:
We use the information we collect for the following purposes:
To provide and improve services: Delivering lessons, managing accounts, offering support, and enhancing your overall experience.
To communicate with you: Sending account updates, notifications, and promotional messages (you can opt out anytime).
To personalize learning: Recommending courses, lessons, and content relevant to your goals.
To meet legal requirements: Ensuring compliance with applicable laws and preventing misuse of our services.
How We Share Information:
We may share information in limited cases:
Service providers: With trusted third parties who help us run the platform (e.g., hosting, analytics, payment processing).
Affiliates & partners: With affiliated organizations where collaboration is necessary to provide services.
Legal purposes: If required by law or to prevent fraudulent/illegal activities.
Community features: With other users only when you choose to engage in collaboration or user-generated content.
We do not sell your personal information to advertisers.
How We Protect Information:
We use reasonable safeguards—including encryption and secure storage—to protect personal data. However, no online system is completely risk-free, so we cannot guarantee absolute security.
Your Rights & Choices
As a user, you have the right to:
Access: Request the personal data we hold about you.
Correction: Ask us to fix inaccurate or incomplete information.
Deletion: Request removal of your personal data (subject to legal requirements).
Opt-out: Unsubscribe from marketing emails at any time.
Cookies & Tracking:
Our website uses cookies to improve your browsing and learning experience. Cookies help us remember preferences, personalize content, and analyze website performance.
You can disable cookies in your browser settings, but some features may not work properly. We may also use third-party services like Google Analytics to understand usage patterns.
Communications
We may contact you with newsletters, updates, or promotional offers. You can unsubscribe from promotional messages at any time. However, we may still send essential service-related updates about your account or course activity.
Log Data:
When you use our site, we automatically collect log data such as your IP address, browser type, time and date of visit, and pages viewed. This helps us improve performance and security.
Third-Party Links:
Our platform may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing personal information.
Payments:
We use secure, third-party payment processors to handle transactions. While we may collect payment-related details like transaction IDs, we do not store sensitive payment data (e.g., credit card numbers). Please review the payment provider’s privacy policy for details.
Children’s Privacy:
Our services are not directed to children under 13. If we discover personal data has been collected from a child without parental consent, we will delete it. Parents or guardians can contact us if they believe their child has shared data with us.
Changes to This Policy:
We may update this Policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website. Continued use of our services after changes take effect means you agree to the updated policy.
📩 If you have questions about this Privacy Policy, you can contact us at: jlc@eztrainz.com